Managing a team of 4 | Reporting into Director, HR Business Partnering & Talent ManagementTo start ASAP | Initially contracted for 3 months – likely to be extendedRole can be based in Melbourne, Sydney or Canberra | Hybrid – 3 days office & 2 days from homeAbout the role:Our client an education body is looking for Team Leader for their appointments team. The role is to start ASAP and is initially contracted for 3 months with the likelihood to be extended. This is a full-time role working Monday – Friday. The position can be based in either Melbourne, Sydney or Canberra. The company operates on a hybrid model, 3 days in the office and 2 days from home.This position is responsible for leading and managing the Appointments team, delivering end-to-end employment services including contract generation, onboarding, employment variations, and data accuracy. You’ll work closely with internal HR teams and ensure best-practice service delivery across the employment lifecycle.Key responsibilities:Supervise and support a national team in delivering timely and compliant appointment servicesOversee contract preparation, onboarding, and employment changesMaintain high standards of data integrity and ensure accurate staff recordsCollaborate with internal HR teams including Payroll, Talent, and Business PartnersMonitor performance, report on service volumes, and implement process improvementsWhat we’re looking for:Relevant qualifications and experience in HR or employment operationsStrong knowledge of Australian employment legislation and HR complianceProven ability to lead a team in a high-volume, detail-oriented environmentExperience managing case or ticketing systems in shared service settingsExcellent communication, stakeholder management, and data analysis skillsBenefits:Start immediately on an initial 3-month contract with strong likelihood of extensionFlexible hybrid model: 3 days in the office, 2 days working from homeContribute to HR operations in a high-impact role within a mission-driven education settingIf you are interested in this role please APPLY with your resume.At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.
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