Job Summary
A Community Care Support Officer is required to provide administration and data collection support across all community services programs within the South Zone. The successful candidate will work in accordance with Council Regional Plans, policies, relevant legislation, and funding requirements.
About the Role
The Community Care Support Officer will be responsible for providing overall office support to staff in communities working with people supported by various government programs. This includes ensuring tasks are performed efficiently, professionally, and within deadlines across all community care South zone sites under Victoria Daly region. Additionally, the role involves executing preparation of delegated word processing tasks such as letters, memos, case notes, training materials, reports, and preparing photocopying, collation, and binding of materials or reports as required.
Main Responsibilities
• Provide administration and data collection support across all community services programs within the South Zone
• Ensure tasks are performed efficiently, professionally, and within deadlines across all community care South zone sites under Victoria Daly region
• Execute preparation of delegated word processing tasks such as letters, memos, case notes, training materials, reports, and preparing photocopying, collation, and binding of materials or reports as required
• Maintain Community Care Registers such as Chemical Register, PPE Register, Visitor Sign in/out Register, and appropriate suppliers and stock list for ordering of client consumables and equipment
• Record Community Service Staff Meeting minutes and distribute to staff in a timely manner including providing weekly update/meeting notes to the Community Care Zone Manager South on progress of actions
• Organize weekly team meeting via Microsoft Teams with each community services team leader in the South zone and get an update on vehicles, assets, IT issues, and or service delivery needs
• Travel out to remote communities regularly to support staff on the site ensuring they have enough support to work in limited conditions
• Support the Community Care Zone Manager South by maintaining accurate client profiles in Etools, ensuring all data, files, reports, and pricing are regularly reviewed, updated, and managed
• Support the Community Service Team Leaders with completion of compliant Shift Reports for the Finance & Compliance Co-ordinator South zone in a timely manner