Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector. A Salesforce Administrator is responsible for designing, configuring, testing, and deploying scalable solutions within the Salesforce platform. This role ensures that all configurations are version-controlled and thoroughly tested prior to deployment to the production environment, maintaining system integrity and reliability. The Salesforce Administrator collaborates closely within a cross-functional team, working under the direction of the Engineering Team Lead (ETL) and Product Manager to deliver solutions that meet business needs and enhance user experience. Key Responsibilities Delivering well tested configuration into Salesforce Ensure data integrity by managing data import, export, and update and configure and manage data security settings Regularly perform data cleaning and de-duplication to maintain high data quality standards. Participating in discussions with business stakeholders and end-users, to gather requirements and understand their needs. Contribute to the design of solutions that align with business objectives and Salesforce best practices, ensuring scalability and maintainability. Breaking work down into tasks and maintain accurate work progress in Jira Participate in breaking down work and designing solutions Writing, executing and maintaining unit and integration tests Write and maintain documentation around solutions and Architectural Decision Records (ADRs) Conduct user acceptance testing (UAT) with end-users to ensure configurations meet business needs and function as expected. Develop and update user guides and training materials to help end-users effectively utilise Salesforce functionalities. Skills and Experience Salesforce Certified Administrator or Salesforce Advanced Administrator Certification 2-3 years of experience as a Salesforce Administrator in a similar environment Experience in the administration and maintenance of Salesforce systems Experience in performing Salesforce upgrades and ensuring successful integration Exceptional ability to create and maintain Salesforce databases In-depth knowledge of Salesforce products and their functionalities Proficiency in creating Salesforce profiles, allocating roles, and managing access Knowledge of importing sales data and generating Salesforce reports Ability to provide Salesforce training and end-user support Our Values We’re Switched On We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We’re Bold We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. We’re One We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives. Our Benefits Power your career ⚡️ Learn from industry experts, experienced leaders, and on-the-job opportunities. Work away Get a creative boost working overseas for 4 weeks in a rolling 12-month period. Access parental leave Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility We’re a hybrid workplace, balancing time in the office with remote work. Flexi Leave Days Get one extra paid leave day per quarter for what makes you happy. Hybrid set up allowance ️ Create your perfect home office setup! Whether it’s a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable. Take a floating public holiday Acknowledge a significant day your way with family and friends. Be rewarded Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. Inclusion at Mable Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates. People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech. If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for! 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