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Aftersales technical trainer / content developer

Melbourne
GWM Australia
Developer
Posted: 16 July
Offer description

Drive Your Career Forward with GWM!

Are you a results-driven professional with a passion for the automotive industry? Do you thrive developing and delivering quality technical training? If so, we have the perfect opportunity for you!

About GWM:

GWM is at the forefront of Australia’s automotive market, bringing innovative, high-quality vehicles to customers across the country. From our popular Haval & Tank SUVs to the rugged Cannon Ute and cutting-edge Ora EV, we are redefining the driving experience.

With ambitious growth plans and a commitment to excellence, GWM is the place to accelerate your career and make a real impact.

Why Join Us?

•A dynamic, fast-paced environment where your contributions are valued

•A strong work-life balance, including work-from-home flexibility

•A culture driven by innovation, collaboration, and success

•Opportunities for career growth and professional development

•Access to 24/7 counselling services for you and your family

•12 weeks paid parental leave for primary care givers and 6 weeks for secondary care givers

About the Role:

Reporting to The National Training Manager, and primarily based out of our Somerton training facility, the key function of the Aftersales Technical Trainer / Content Developer is to support the dealer network through the delivery of training courses. This position plays a crucial role in ensuring that dealership personnel and service technicians are well equipped with the knowledge and skills needed to effectively handle technical issues after vehicles have been sold.

This role involves delivering training programs that cover a range of topics, including the latest automotive technologies, diagnostics, repairs, and maintenance procedures.

Key Responsibilities:

•Deliver training courses on vehicles systems, diagnostics, repair techniques and new technologies.

•Conduct classroom, virtual and hands-on workshops at our Somerton based training facility.

•Conduct Train the Trainer (TTT) programs for personnel.

•Provide expert-level technical support to dealerships and technicians

•Assist with diagnosing complex vehicle issues during training sessions or when escalated by dealers.

•Assisting with the development of Instructor Led Training Programs, Web Based Training Programs and training aids to support technical training programs

•Provide recommendations for future training strategies

•Build strong relationships with dealership teams to identify training needs.

•Provide mentoring and support services to students

•Prepare reports on training impact and areas for improvement.

Skills and Experience:

•Relevant mechanical or electrical trade/qualification

•TAE40116 Certificate IV in Training and Assessment (or willingness to obtain)

•Excellent communication, presentation and organisational skills.

•Working with children check

•Experience as an automotive technician or in a similar technical role.

•Advanced knowledge or vehicle systems (engine, transmission, electrical, HVAC, hybrid etc.)

•Proficiency in using diagnostic tools, equipment and software.

•Familiarity with e-learning platforms, virtual training tools, Microsoft office suite and Adobe Creative Suite.

•A current drivers’ licence

Join Our Growing Team!

Become a key player in one of Australia’s fastest-growing automotive brands! If you're ready to drive success and make a lasting impact, apply now and take your career to the next level with GWM!

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