Overview
Job Title: Head of Portfolio & Leasing Services
Cushman & Wakefield is seeking a strategic and commercially driven Head of Portfolio & Leasing Services to lead the delivery of leasing and portfolio management services across the Whole of Australian Government (WoAG) account. In this critical leadership role, you will oversee a national team responsible for managing a complex, high-value property portfolio. You will act as a trusted advisor to key government stakeholders, ensuring alignment with Commonwealth property policies while delivering outstanding financial, operational, and compliance outcomes.
Location and Security
Location: Canberra, ACT
Australian citizenship is required, along with the ability to obtain and maintain a Security Clearance.
Key Responsibilities
* Strategic Leadership & Client Engagement: Lead the national leasing and portfolio strategy across the WoAG property portfolio; Partner with the Department of Finance, Strategic Property Adviser (SPA), and government entities; Represent Cushman & Wakefield in high-level governance forums and strategic discussions; Drive value-for-money outcomes aligned with Commonwealth Property Management Framework.
* Portfolio & Financial Management: Oversee lease administration, including expenditure and revenue rent rolls; Ensure accurate invoicing, reconciliations, and compliance with contractual obligations; Monitor budgets, forecasting, and financial performance; Identify cost-saving opportunities through benchmarking and market analysis.
* Operational Excellence: Ensure delivery of leasing KPIs and service performance targets; Establish and maintain strong governance, risk, and compliance processes; Oversee data integrity, reporting, and portfolio analytics.
* People Leadership: Lead, mentor, and develop a high-performing, multi-region team; Drive engagement, accountability, and continuous improvement; Manage workforce planning, performance, and capability development.
Qualifications & Requirements
* 5+ years' experience in lease or property management with leadership responsibility
* Proven experience managing large or complex property portfolios
* Strong financial acumen, including rent rolls, reconciliations, and budgeting
* Excellent stakeholder management and communication skills
* Experience leading and developing high-performing teams
* Highly regarded: Experience working with government or regulated environments
* Knowledge of Commonwealth leasing strategy and procurement frameworks
* Power BI and advanced data/reporting capability
* Understanding of AASB16 accounting standards
Qualifications & Certifications
* Degree in Property, Business, or related discipline (preferred)
* Real Estate Licence (required)
* Ability to obtain NV1 Security Clearance
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