Mercury IT, (mercuryit.com.au), currently has an opening for an experienced Senior IT Technician for a full-time role. This role is embedded onsite with our customer on a roster basis that includes weekends.
About the Role:
Senior IT Technician’s are responsible for resolving Level 1, 2 and 3 support requests.
Roster either being Sunday - Thursday or Thursday - Monday. This role includes working of public holidays
Requirements:
* Minimum of 4 years’ experience
* Present well
* Excellent work ethic
* Effective oral and written communication skills
* Ability to work autonomously and to make independent decisions
* Highly developed problem-solving skills
* Ability to build and support professional relationships
* A desire to continually develop your skills through company sponsored learning
* A police background check will be required for this role
Desirable skills and proficiencies:
* Relevant current industry certifications
* Previous MSP experience including support tools such as Autotask PSA and RMM (or similar)
* In exchange we offer a market competitive salary, and a supportive and collaborative work environment within a growing organisation.
About Mercury IT:
We are committed to our employee's work-life balance, as part of the Mercury IT team you will enjoy;
* Market competitive salary
* Collaborative team based working environment within a growing organisation
* Continuous learning and training opportunities and incentives to up-skill
* Flexible and family friendly working conditions
* An employee assistance program to help with mental health, physical health and financial guidance.
* To apply for this role, use the ‘Apply for this job’ link below.
*No recruitment agencies please