Description
* Permanent/Continuing appointment, part time, 0.40FTE, (14 hours)
* Level 5: $84,002 - $94,998 (pro-rata) + 17% Superannuation
Science Space is the University of Wollongong's flagship public science facility, located at the Innovation Campus. With interactive exhibits, a cutting-edge planetarium, a science theatre, and immersive STEM programs, Science Space inspires curiosity and learning across all ages. Operating daily, it serves as a vibrant hub for science education and outreach, hosting school groups, families, and community events that bring science to life.
The Customer Service Weekend Team Leader works on Saturdays and Sundays and is responsible for ensuring visitors and staff safety and positive experience during operational hours. They oversee opening and closing of UOW Science Space, conduct daily staff briefings, allocation of staff to account for visitor experience priorities, and the implementation of all relevant policies, procedures and protocols. The Weekend Team Leader works alongside the Weekend Customer Service Admin, Science Partners & Science Space Ambassadors to provide an exceptional visitor experience for all weekend visitors. They are responsible for documenting incidents, hazards and clearly communicating these to the Science Space Customer Service & Operations Coordinator to ensure appropriate follow up actions where required (e.g. communication with staff or visitors.)
If you're passionate about science, thrive in customer-facing environments, and enjoy working in a fast-paced, hands-on setting, we'd love to hear from you.
How to Apply
Click on the 'Apply Now' button at the bottom of the advertisement. You'll be prompted to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.
For further information about this position, please contact Stuart Creal, Director, Science Centre and Planetarium on
Position Description
Closing Date: Sunday 8 February 2026, 11:55 PM
As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender-based Violence, or determined to have engaged in conduct that constitutes Gender-based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University's employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.
The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.
Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.
This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines.
This position has been classified as 'child-related work", more information is available within the position description
Please note: this position is being re-advertised, if you have previously applied for this position, you do not need to submit another application