Job Description
We're seeking a driven professional to join our team as a Customer Service Officer.
The ideal candidate will be the primary contact for customers throughout the product lifecycle, understanding and managing customer requirements, expectations, and needs.
They will coordinate with cross-functional teams to ensure projects are delivered successfully, monitor project milestones, budgets, and schedules—and keep customers updated.
Proactive problem-solvers with excellent organisational and time-management skills are required to maintain satisfaction and build strong, positive customer relationships that foster long-term partnerships.