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Franchise Area Manager – Bring the Burger Buzz to Life
Location: Melbourne | Full Time
We're on the hunt for a high-energy, people-first Franchise Area Manager to help our franchisees thrive. If you've got a passion for hospitality, a mind for strategy, and a knack for lifting teams and boosting business — this gig's got your name all over it.
At Royal Stacks, we're not just flipping burgers—we're redefining what a burger joint can be Our menu is packed with exceptional burgers, craft beers, and mouth-watering sides, all served in a vibrant, fun atmosphere inspired by the best of pop culture. Blending restaurant values with fast-casual convenience, we're all about quality, creativity, and making sure every guest leaves with a smile.
What You'll Be Doing:
As a Franchise Area Manager, you'll be the go-to support for our franchised stores — part coach, part strategist, and part brand ambassador. You'll work closely with franchise owners and their management teams to lift performance, streamline operations, and make sure every guest walks into a venue that feels unmistakably "Royal Stacks."
Operational Leadership – Conduct regular venue audits and health checks, support day to-day operations, and make sure every store is delivering quality, compliance, and consistency.
Business Growth – Work with franchisees and our Marketing team to identify local opportunities, execute fun and effective campaigns, and increase store traffic.
Financial Know-How – Help franchise teams understand their numbers, reduce costs, and hit budget targets.
Team Mentorship – Coach venue managers, build capability, and help shape a culture where people want to stick around and grow
Guest Experience – Ensure top-tier service across all stores and support initiatives that drive customer loyalty and elevate the dining experience
Brand Vibes – Champion the Royal Stacks brand, voice, and energy at every location – from uniforms to promos to customer interactions.
You'll Smash It If You Have:
• 5+ years in a multi-site hospitality or QSR leadership role
• Strong people leadership and coaching skills
• Confidence with budgets, COGs, labour targets, and operational reports
• A strategic mindset with the ability to execute on the ground
• Experience with local area marketing and community engagement
• A love for food, people, and creating great guest experiences
• Flexible to travel regularly across Melbourne and surrounds
Bonus Points For:
• A degree in Hospitality, Business, or similar (not essential)
• Food Safety Supervisor certification (or willingness to get one)
• First Aid + Mental Health First Aid certificates (or willingness to get them)
Why You'll Love It Here
• A brand with personality – fun, fresh, and full of flavour
• Room to grow – we're expanding, and we want our people to grow with us
• Collaborative team culture – supportive, down-to-earth, and genuinely passionate
Sound like your kind of gig?
Then we'd love to hear from you. Apply now and help us make Royal Stacks the go-to burger destination across Melbourne – one perfectly grilled patty at a time.
Apply today and be part of a hospitality brand that's flipping the script on fast food.
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