Job Title: Student Advocate
We are seeking a highly skilled and experienced Student Advocate to join our team.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with students from diverse backgrounds. They will also have a strong understanding of advocacy principles and practices, as well as experience working in a tertiary education environment.
Key Responsibilities:
* To provide independent and impartial advice to students on various issues including academic matters, personal concerns, and administrative procedures.
* To facilitate the resolution of complex student cases through effective negotiation, dispute resolution, and conflict resolution skills.
* To develop and maintain knowledge of relevant legislation, policies, procedures, and equity issues affecting students in the tertiary education sector.
Requirements:
* A degree with subsequent relevant experience or extensive experience in a tertiary education environment with specialist expertise in advocacy in community organisations.
* Demonstrated advocacy, negotiation, dispute resolution, and conflict resolution skills.
* Comprehensive understanding of the university environment, including processes, mechanisms, and governance structures.
Benefits:
* This is an exciting opportunity to make a real difference in the lives of students.
* You will be part of a dedicated team that is passionate about providing exceptional support services to students.
Other Information:
Please note that this position description is indicative of the initial expectation of the role and subject to changes to University goals and priorities, activities or focus of the job.