Customer Service Team Member
Join us and experience Bunnings from the other side of the counter!
What's in it for you
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role
Our team members are the face of Bunnings, always ready to give it a red‐hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.
This is a part‐time role in our nursery, and the flexibility to work morning, day and evening shifts on week‐days and weekends is required so that we can provide the best experience to our customers.
We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.
Responsibilities
* Provide customers with the best experience across the store
* Manage nursery stock efficiently while keeping workspace clean and tidy
* Serve customers with a smile at our checkout registers
* Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it
Qualifications & Experience Needed
* Prior experience in a nursery and/or a qualification in horticulture is required
* A genuine passion for customer experience with energy and enthusiasm
* Ability to approach, connect and confidently interact with customers
* Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store
* Act with integrity, be safe and do your best
* Availability to work flexible hours (including late nights, early mornings and weekends)
EEO Statement
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We're all about fairness and we support adjustments if needed.
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