Why Join Us:
* Supportive team culture
* Varied, hands-on role
* Competitive package and growth opportunities
* Our Benefits Program includes discount with health insurance provider Bupa, salary sacrificing, novated leasing, service recognition and employee assistance program.
* Employee referral program
What You'll Be Doing:
* Own and resolve Level 2 tickets escalated from the service desk, maintaining staff and customer satisfaction targets
* Provide Level 2 support for both cloud-based and on-premise infrastructure
* Administer and troubleshoot Microsoft Windows Server environments
* Monitor and maintain infrastructure health, performance, and availability
* Support network devices, including switches, firewalls, and wireless networks
* Manage and maintain backup systems and disaster recovery readiness
What You Bring:
* 2–3 years of experience in a Level 2 infrastructure or support role
* experience with Azure and legacy on-prem environments
* Strong hands-on experience with Microsoft Windows Server and Azure
* Solid understanding of networking fundamentals (switches, VLANs, firewalls)
* Excellent communication and teamwork skills
* Commitment to safety, quality, and customer satisfaction
Your New Company:
A leader in heavy earthmoving solutions across Australia's mining and civil sectors. With a strong reputation for tackling tough projects, we're now on the lookout for an experienced Level 2 Systems Engineer to support our business.
If you're proactive, detail-driven, and ready to join a team that takes pride in doing things well – we want to hear from you
Only those with the relevant experience and qualifications will be considered.
We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.