Entry Level Customer Service Agent 1 1 at TSA Group – Australia. TSA is an Australian-owned outsourcing company working with some of the country's largest brands across call centers in Australia and the Philippines.
Responsibilities
Handle a mix of inbound & outbound calls, assisting customers with their inquiries.
Use effective communication skills to build rapport and provide engaging customer experiences.
Be flexible with hours to ensure we are available when our customers need us.
Qualifications
Must be based in Adelaide.
Excellent communication skills; ability to listen, empathize, and engage in friendly conversation.
Strong computer literacy and multi-tasking abilities.
Self-motivation and a desire to push yourself to new heights.
Openness to learning new skills, implementing them, and celebrating your successes.
Resilience and the ability to perform at your best.
A solution-oriented mindset, always ready to solve problems.
A fixed internet connection and a suitable work-from-home setup.
Benefits
Multiple flexible working arrangements available with hybrid opportunities after probation.
Supportive team environment with regular social gatherings and senior team members dedicated to helping you succeed.
Meaningful work supporting customers by helping them make informed decisions.
Yearly retention bonuses, awards, prizes, discounts on health insurance, and more.
Career growth with ongoing professional development, internal progression, and full paid comprehensive training.
TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples and provide support for Indigenous candidates. If you are an Indigenous candidate and would like support with your application, please contact for assistance.
Website:
TSA Group
Instagram:
tsa_group_
LinkedIn:
TSA Group Australia
Stay vigilant against fraudulent job offers. TSA Group never asks for financial details during recruitment and legitimate communication comes from official TSA Group email addresses (e.g. @tsagroup.com.au). If you receive a suspicious job offer, do not respond and report it to
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