Our IT Support Role We strive to create a positive and inclusive work environment where our employees feel valued and empowered. Our culture is built on the principles of respect, empathy, and open communication. As part of our team, you can expect a flexible working arrangement, paid parental leave, and support for individual circumstances. You will also have access to wellness programs, leave purchasing, discounts, and a reward and recognition system. The Job Description As an IT Service Desk Analyst, you will provide technical assistance and support to internal customers across various locations. This role involves resolving IT-related queries, requiring strong customer service skills and collaboration with colleagues. Key responsibilities include: