Security Systems Specialist
This is a challenging role that requires the ability to assess potential risks and propose practical solutions. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
The Security Service Engineer will be responsible for conducting routine inspections of security systems, performing maintenance and repairs, providing technical advice to customers, and responding to service calls. This will involve working on a localised patch with no travelling long distances, using a company van for private use.
Key Responsibilities:
1. Conducting Routine Inspections: inspect security systems for customers from commercial, domestic, and integrated systems
2. Performing Maintenance and Repairs: Planning your own day, you'll be field-based, visiting customer premises across the region
3. Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
4. Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
5. Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule
Requirements:
* Technical / Industry Knowledge: This role is working on security systems.
* Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
* Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
* Adaptability to handle dynamic situations and changing regulations
* Driving Licence: Full current UK driving licence