Change Manager — IT Transformation (Prosci/ADKAR) | Perth or Brisbane | Permanent
In this role, you'll lead change activity across major IT initiatives—including systems, process enhancements, and operating rhythm changes—to ensure the business is ready, supported, trained, and genuinely adopting what's being delivered. You will work across executives, SMEs, and delivery teams, translating project language into actionable insights for people.
Responsibilities
* Lead end-to-end change management for IT-enabled programs, covering technology, process, and ways of working.
* Complete stakeholder mapping, impact assessments, readiness reviews, and risk identification.
* Build practical change plans covering communications, training, engagement and adoption.
* Partner with project teams to align change activities to the delivery plan and key milestones.
* Manage resistance and support leaders with the tools and messages to lead their teams through change.
* Track adoption and outcomes, and adjust plans to drive sustainable uplift.
* Maintain alignment to safety, quality systems, and OH&S expectations.
Qualifications
* Proven experience delivering change across large-scale IT projects/programs.
* Strong grounding in structured frameworks (e.g., Prosci/ADKAR, Kotter, Lewin).
* Excellent written and verbal communication skills, with the ability to tailor to executives, managers, and teams.
* Confident facilitation and workshop capability (impacts, readiness, communications planning, training needs).
* Strong planning and coordination skills—comfortable with pace, ambiguity, and competing priorities.
* A practical, delivery-first approach (visible, hands‐on, proactive).
Desirable
* Prosci certification (or similar).
* Qualifications in Business, HR, Organisation Development, Psychology, or related fields.
* Industry alignment with infrastructure, operations-heavy, logistics, transport, etc.
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