Your new company
You will be working for a leading global brand that has been producing premium appliances. This company is known for its quality, design and innovation, and has exclusive distribution rights in Australia.
Your new role
As an Internal Sales Representative, you will be responsible for;
* Managing the end-to-end sales process (from data/order entry, to payments, to final delivery to customers).
* Managing telephone enquiries in a timely manner.
* Replying in a timely manner to all email enquiries that have been directed to Retail Sales/Agency Sales.
* Investigating and following up complex enquiries regarding stock/current orders/ETAs/forward orders/backorders.
* Assisting with processing sales requests from internal teams.
* Following up on aged orders, outstanding payments and liaising with the warehouse team to escalate delivery issues.
* Assisting with e-commerce order fulfilment
What you'll need to succeed
* A passion for sales and customer service
* Excellent communication skills and ability to deal with complex enquiries
* Experience in a sales and inbound/outbound call centre environment
* Experience with Microsoft Office and AS400 (desirable)
What you'll get in return
* $35 p/h + super
* Work in a new and modern office space in Alexandria
* A supportive and friendly work environment
* A chance to work with a leading global brand
* Onsite free parking
WHV welcome to apply!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.