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About the Company
A well-established Australian business has grown into a leader in pumping technologies and water treatment solutions. Built on family values and a strong customer focus, the company is recognised for delivering practical, innovative products tailored to a wide range of applications.
About the Role
We’re looking for an enthusiastic and organised Sales Administrator / Customer Service Representative. This is a full-time, office-based position that combines customer interaction with sales support and administration. It’s a great opportunity for someone who enjoys building relationships over the phone while keeping operations running smoothly behind the scenes.
What You’ll Be Doing
- Answering and making calls to support customers with orders, enquiries, and service requests
- Following up with clients and prospects to track current and upcoming projects
- Updating CRM records with accurate customer details, notes, and project progress
- Preparing and sending follow-up emails, documentation, and reports
- Assisting the sales team by scheduling meetings and coordinating next steps
- Helping to qualify new leads by gathering relevant information
- Supporting weekly reporting and campaign updates
- Liaising with internal teams to ensure timely responses and smooth workflow
What We’re Looking For
- Previous experience in customer service, sales support, or administration (preferred but not essential)
- Confident phone manner with excellent verbal and written communication skills
- Strong organisational skills and attention to detail
- Proficiency in Microsoft Office; CRM experience a bonus
- A proactive attitude with the ability to juggle multiple tasks
- Team-oriented, positive, and eager to learn
What’s on Offer
- Supportive team culture within a family-oriented environment
- Regular team catch-ups, staff lunches, and recognition initiatives
- Access to an Employee Assistance Program for health and wellbeing
- Modern office facilities with nearby cafés and shops
- Ongoing training and professional development opportunities
APPLY NOW!!!
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What can I earn as a Sales Administrator
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