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Who We Are
Known best as the Undisputed King of Trainers, JD Sports reigns as one of the biggest and best global sports fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, with over 3,400 stores worldwide. We strive to inspire the emerging generation through the universal culture of sport, music, and fashion. In 2017, JD Sports launched in Australia and New Zealand and now operates across NSW, VIC, QLD, WA, SA & TAS, with plans for continued expansion.
Our mission is to offer unparalleled service and style to all our consumers by providing access to the biggest brands, the best products, and a memorable experience that sets us apart. Working at JD Sports is a state of mind—an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team.
The Role
This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.
As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service. You will be responsible for maintaining merchandising and visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.
As a Department Supervisor, you will be responsible for, but not limited to:
- Model exceptional customer service, every customer, every time
- Support and guide the team to deliver exceptional service and a “service over task” environment
- Actively gain, maintain and share product and brand knowledge for your department
- Support management team to improve financial performance within your department
- Work with back of house team to ensure product availability
- Uphold company standards and deliver store visual excellence
What We're Looking For
- 2-3 years of experience within retail or a like industry
- You are passionate about delivering an amazing service experience for our customers
- You have a positive attitude, with the capacity to create a motivating environment for your team
- You have excellent time management skills to ensure daily priorities are executed in a timely manner
- Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
What’s In It For You
- Work in a dynamic business and engage with top product and major sports fashion brands
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in roles including Retail, Support Office, and Distribution Centre
- Access to our attractive staff discount for you, friends, and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full time employees
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued and celebrated. What are you waiting for? Apply today and kick start your JD Sports journey.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail
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📌 Footwear Department Supervisor - Toowoomba
🏢 JD Sports Australia & New Zealand
📍 Toowoomba Regional