Key Responsibilities
Quality Assurance
Manage the fit process in line with business requirements, using both live models and mannequins
Maintain accurate style status updates within the company PLM system
Ensure all communication between Sydney and offshore vendors is clear, consistent, accurate, and timely
Partner with Buying and suppliers to achieve critical path deadlines
Log, track, and escalate quality issues as required
Review test reports, ensure compliance with company standards, and assign appropriate care instructions
Collaborate with Design and Quality leadership to improve garment quality while controlling costs
Design & Product Development
Work closely with the Head of Knitwear to source and develop yarns, trims, and knit downs
Create and manage design trackers and FIS documentation
Assist with sketching, CADs, and range board creation and maintenance
Set up and manage artworks through to final execution
Communicate daily with vendors to ensure sample accuracy and on-time delivery
Liaise directly with factories on knit down and sample development requests
Manage sample approvals and maintain organised filing systems
Social Responsibility
Stay informed on new technologies and production methods and their environmental impact
Store Engagement & Product Feedback
Attend regular store visits to review product performance and gather firsthand feedback
Establish effective methods for collecting customer and staff feedback to support continuous improvement
Relationship Management
Build and maintain strong working relationships with Brand, Buying, Design, Technical teams, and vendors
Align processes and procedures across teams to ensure consistency and efficiency