12 Month Contract
- Gosford location
- Government experience required
**Description**:
Position Title: Customer Concierge Operator
Duration: 12 months
Location: Gosford
Pay Rate: $34.01 per hour + Super
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**_Key Duties:_**
- Acknowledge and accurately record customer complaints.
- Escalate unresolved issues through appropriate channels.
- Utilise generalist knowledge and training to handle and share information with contact centre customers.
- Create a positive relationship in all customer interactions across all interaction channels, maintaining a professionally courteous and friendly manner. Ensure client satisfaction as a priority as assessed and monitored through customer feedback.
**Applications received after the due date may be considered for similar roles.**
***_"Indigeco Acknowledges the Traditional Custodians of country throughout Australia and Recognise our Brothers & Sisters Connection to Land, Waters and Community. We pay our Respects to our Brothers & Sisters our Culture & to our Elders past, present & future"._
📌 Customer Concierge Operator
🏢 Indigeco
📍 Gosford