Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business
About Us
Our Rail Division, previously known as Great Southern Rail ("GSR") operates Australia's iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.
There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.
About The Role
Journey Beyond is currently seeking experienced and passionate casual coach drivers to join our Alice Springs team from March through to the end of November. These positions are central to ensuring a high level of service delivery for guests during our off-train excursions. Coach drivers will be responsible for the complete operation and safety of the coach. You will be a confident individual with excellent communication skills to actively engage with our guests, ensuring an excellent guest experience. Alongside experience in the tourism and/or transport industry, you will also have a passion for Alice Springs and its attractions.
Key Responsibilities will include:
* Deliver high standard of customer service to all passengers / customers, creating a positive experience on every service
* Provide on-board commentary throughout the tour
* Comply with company and department safety policies & procedures
* Consistently ensure the safety of yourself, your passengers, and your vehicle
* Provide interactive and engaging day tours for guests
* Pre-departure safety checks
The shift patterns where you may be rostered, are as below:
March & November:
Monday: 11am – 6pm
Thursday: 8am – 10pm
April to October:
Sunday: 10am – 10:00pm
Monday: 11am – 6:00pm
Thursday: 8am – 10pm
About You
To be successful in this role, you must have:
* Minimum LR license. HR drivers' licence preferred.
* Driver Accreditation
* Current Senior First Aid Certificate (or ability to obtain one)
* Satisfactory national criminal history check
* Demonstrated coach driving experience
* An outstanding safety focus, including basic fatigue management competency and a commitment to your own fitness for duty
* Experience delivering excellent customer service
* Basic mechanical knowledge
* Ability to clean facilities to ensure customer satisfaction
* Exceptional personal presentation and 'can do' attitude
Preseason training is available. If this sounds like an exciting opportunity for you, or wanting to make a career change. License testing will be at the applicants own cost, however, assistance with driver training and commentary will be available.
What We Offer
* General discounts on Journey Beyond travel and experiences
* An attractive salary
* Study Assistance Policy
* A career with opportunities for progression, transfers, and secondments
* Employee Referral Policy
* Private Health discounts
* Employee Assistance Program
* Discounts on Journey Beyond merchandise
How to Apply
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here