Community support worker (personal care & high care) (wollongong)

Community Support Worker (Personal Care & High Care) - Wollongong | Casual

Build dignity, independence, and day-to-day confidence at home.

SHCS is seeking compassionate Community Support Workers to provide personal care and high-care support for clients with physical disabilities across Wollongong. This is a casual role with the option to move into part‐time, and includes paid training.

What you'll do

• Personal care (AM/PM routines): showering, dressing, grooming, oral hygiene, continence support, pressure care/skin integrity, and mealtime assistance.
• High-care supports: safe transfers (hoists, slide sheets, two-person assists), positioning, mobility support, and following Behaviour/Support Plans and Care Plans.
• Medication prompts (as per plan) and basic health observations, escalating concerns appropriately.
• Daily living & home support: meal prep, light domestic tasks, and set-up for therapy/appointments.
• Community access (as needed): short trips to appointments, shopping, or local activities to maintain routines and independence.
• Documentation & communication: clear shift notes, incident/ABC reporting, and professional handovers.

Typical roster: split shifts across mornings (e.g., 8‐11am) and afternoons (e.g., 3‐6pm) to support peak personal-care times. Some weekends may be required.

About you

• You're steady, respectful, and confident with personal care and professional boundaries.
• Comfortable supporting people with physical disabilities (e.g., spinal cord injury, MS, MND, cerebral palsy, ABI) and following detailed care instructions.
• Manual handling savvy—you prioritise safety and dignity with every transfer.
• Robust communicator who can follow routines and adapt calmly to changes.
• Driver's licence & reliable vehicle; confident using apps for rosters and notes.

Highly regarded

• prior disability/home care experience
• hoist competency
• bowel care/continence support experience
• familiarity with ABC/incident reporting

Essential requirements

• First Aid & CPR
• NDIS Worker Screening Check
• Working With Children Check
• NSW (or National) Police Check
• Driver's Licence and own transport

Why join SHCS?

• Paid training + ongoing, practical support from a dedicated team
• Flexible casual shifts that suit your life (with part-time pathways)
• Real impact—be the trusted person who makes mornings and evenings work