We are looking for a talented professional to fill the role of Strategic Operations Lead. As a member of our team, you will be responsible for providing high-level administrative support with a strategic focus.
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* Provide comprehensive support activities within large and complex functions, business units, lines of business, and/or programs, including calendar management, scheduling, complex travel arrangements, and preparation of agendas and meeting content packs.
* Lead and mentor administrative staff, ensuring alignment with organisational objectives.
* Cultivate a collaborative and supportive team culture by providing clear direction and demonstrating leadership.
* Act as the subject matter expert (SME) for administrative processes, systems and tools, providing guidance and support to team members and stakeholders.
* Coordinate high-level projects, events, and programs of work across multiple time zones, ensuring deadlines and quality standards are met.
* Prepare, review, and refine high-level business documents, including reports, proposals, policies, and executive correspondence, ensuring clarity, professionalism, and alignment with organisational standards.
* Develop and manage SharePoint sites, ensuring information is accurate, accessible, and relevant.
* Assist in the process of development, review, and implementation of policies and other business documents to ensure compliance and operational efficiency, identifying gaps and proactively implementing solutions.
* Coordinate and track actions and deliverables, ensuring accountability and timely execution across the team and leadership.
* Drive process improvements, analysing operations to identify inefficiencies and implement innovative solutions.
* Accountable for managing high-complexity tasks and decisions impacting multiple stakeholders.
* Serve as a primary point of contact for production, ensuring seamless support and operations.
* Maintain confidentiality and integrity in managing sensitive matters.
* Develop and present comprehensive reports and process documentation to leadership.