This is a Restaurant Manager role with RACV based in Torquay, VIC, AU RACV Role Seniority - mid level More about the Restaurant Manager role at RACV Restaurant Manager - RACV Torquay Resort Full Time Opportunity $108,637.65 salary package Are you a passionate hospitality leader with a flair for delivering exceptional service and driving operational success? About the Role As the Restaurant Manager, you will be responsible for the day-to-day management of the outlet, ensuring outstanding service for our members, guests, and visitors. You’ll also play a key role in shaping the future direction of our food and beverage operations, identifying opportunities to grow revenue and enhance the customer experience. Key Responsibilities Leadership: Provide hands-on leadership and clear objectives to the team. Create a safe, team-oriented, and motivating work environment. Deliver induction and on-the-job training, and support staff development and succession planning. Conduct regular team meetings and lead by example in service excellence. Operational Management: Monitor daily operations to ensure smooth service delivery. Assist in developing business plans and achieving financial objectives. Manage budgets, rosters, and labour costs effectively. Oversee stock control, cash handling, and compliance with policies and procedures. Service Delivery: Maintain high standards of food and beverage service. Promote a member-first culture and resolve customer issues promptly. Carry out F&B duties when required, including order taking, coffee making, and beverage service. What We’re Looking For Strong knowledge of hospitality operations and food service procedures. Solid understanding of wines and alcoholic beverages. Experience in budgeting, forecasting, and financial reporting. Proven ability in staff management, training, and performance development. Excellent communication and problem-solving skills. Submit your CV via the link below. The RACV difference If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey. Application process You can learn more about the RACV at careers.racv.com.au Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role,please let our Talent Acquisition Team know. Submit your CV via the link below. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RACV team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading the team ⚙️ Managing operations Delivering exceptional service Key Strengths ️ Hospitality operations knowledge Budgeting and financial reporting Staff management and training ️ Communication skills Wine and beverage knowledge Customer service excellence Why RACV is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with RACV not with Hatch.