The Team: The Office of the Chief Risk Officer (OCRO) leads risk, safety, quality, and assurance functions across the Department of Health. Based at 22 Elizabeth Street in Hobart—a lively hub shared by several Department business units—we’re a friendly and supportive team that genuinely enjoys working together. We’re driven by our CARE values of Compassion, Accountability, Respect, and Excellence, which guide everything we do and help us create a positive and inclusive workplace. At the Department of Health, our shared purpose is to work together as one health system to improve the health and wellbeing of all Tasmanians—and we take pride in making that mission a reality every day. The Role: As the Administrative Assistant, you will provide essential administrative and clerical support to staff and clients at 22 Elizabeth Street, under the direction of the Office of the Chief Risk Officer (OCRO). A key part of the role involves acting as the receptionist for 22 Elizabeth Street, a central hub for several Department of Health business units. You will be the first point of contact for visitors and telephone enquiries, managing a wide range of internal and external stakeholder interactions with professionalism and discretion. Additional responsibilities include managing emails and enquiries, coordinating bookings and deliveries, maintaining electronic records, and supporting a variety of administrative processes. Working closely with a collaborative and supportive team, you’ll contribute to quality, safety, and continuous improvement initiatives across the OCRO. You will need to: Provide frontline and telephone reception service, including responding to a broad range of in-person and telephone enquiries from internal and external stakeholders, and exercise discretion when referring the query to Department of Health (DoH) or office of the Chief Risk Officer (OCRO). Monitor and maintain the reception mailboxes and respond to general enquiries relating to DoH services and refer non-standard / complex enquiries to the relevant DoH and OCRO staff members. Undertake general administrative duties including mail processing, photocopying and scanning, collation and distribution of documents and correspondence, filing, and routine ordering and processing activities relevant to the office environment. Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application. Details of appointment: Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible. *notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies. Salary: $66,049 to $70,993 per annum. Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Public Sector Unions Wages Agreement 2022. Benefits available to eligible candidates: A range of leave entitlements, including study leave and Professional Development Support. Fitness Passport – You, and your family can access 40 fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family. More information about our Employee Benefits can be found here Eligibility: Note: - Please refer to the Application Guide for more information of pre-employment check. Download the Statement of Duties and any Associated Documents We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance. Statement of Duties: Administrative Assistant (CRO) Band2 (WORD) Application Guide: Department of Health - Applicant Guide (WORD) How to apply: Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required. *Applications from Recruitment agencies will not be accepted for this role For more information: Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Name: Bethany Garie, Position: Manager - Office of the Chief Risk Officer Phone number: (03) 6166 0387 Email address: bethany.garie@health.tas.gov.au What it is like working at the Department of Health? Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Make It Tasmania | Move for a great lifestyle One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA people, and people living with disabilities.