Pacific Bay Resort is currently looking for an experienced and enthusiastic Restaurant Manager who has the drive and passion to take ownership of our Restaurant and lead the Restaurant team. Reporting to and supporting the Food and Beverage Manager, you will be responsible for the smooth and efficient day-to-day operation of our Restaurant.
The successful applicant must demonstrate proven supervisory/management experience, superior knowledge of food and beverage operations and product knowledge, experience managing costs and must be able to motivate, train and lead staff through a combination of excellent communication skills and a friendly and 'hands on' work ethic.
This is a hands‐on role where floor service is a must and you will enjoy working on the front line where you can interact with and serve people and build and harness positive relationships with our customers. It is our expectation that the Restaurant Manager will work tirelessly to encourage an environment that creates repeat business by developing a team that delivers exceptional customer service and gives our customers the best possible service at every point of contact they have with us.
You will be successful at reading our customers' needs, exceeding their expectations by going above and beyond and having an innate ability to put our customers first and at the centre of everything you do.
Responsibilities
* Restaurant setting according to daily requirements, procedures and guidelines
* Meet, greet, seat and farewell guests
* Take orders, serve and clear tables
* Supervision, training and coordination of all Restaurant staff
* On the job training of Restaurant staff according to restaurant procedures, policies, checklists and guidelines
* Assist in the development and implementation of departmental policies and procedures
* Coordinate and supervise the quality, presentation and service of food and beverage
* Promote the Resorts facilities to potential clients in particular the Restaurant and Function facilities
* Communicate with Management regarding any problems or changes needed with service
* Maintain hygienic food handling practices and ensure the cleanliness of all Restaurant facilities and equipment at all times
* Balance the register at the end of the shift ensuring a high level of accuracy and honesty
* Conduct shift briefings and regularly communicate with Restaurant and Kitchen staff throughout the shift and maintain good relations
* Monitor staffing levels and manage rosters efficiently
* Monitor and manage Restaurant costs
This is a fulltime salaried position. You will be flexible to work an irregular work schedule, including evenings, consistent weekends and during our busiest periods. In return you will be offered a generous salary and benefits, uniforms, ongoing support and training.
Whilst we have obvious expectations that a professional at a managerial level has demonstrated experience as detailed above, finding the person with the right attitude is more important than aptitude.
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