Overview
Cloud Support Analyst role at The Network Technology Recruitment. Initial contract 12 months with a 12-month extension possible. Must hold minimum Baseline Clearance. Position based in Canberra on site with flexible arrangements to work from home 2 days per week.
Responsibilities
* Provide day-to-day operational support of the Department's Azure environment, including troubleshooting incidents and resolving service requests.
* Assist with monitoring and responding to alerts from Azure Monitor, Log Analytics, and other observability tools.
* Support the implementation and maintenance of Infrastructure-as-Code (IaC) using tools such as Bicep, Terraform, or ARM templates.
* Maintain backup and disaster recovery configurations within Azure for critical workloads.
* Assist in maintaining hybrid connectivity and integration with on-premises infrastructure (e.g., via Azure ExpressRoute, VPN, AD Connect).
Role Context
As a Technical Support L3 specialist, you will be the go-to expert for resolving the most complex technical issues. As the Azure Cloud Support Officer you will assist in the ongoing operation, optimisation, and governance of its Microsoft Azure cloud environment. This position supports the Department's cloud-first strategy and is essential to maintaining secure, scalable, and cost-effective cloud infrastructure and service.
Eligibility & Requirements
* Must hold minimum Baseline Clearance.
* Experience as a Cloud Support Specialist / Azure Cloud Support Officer is desirable.
Employment Details
* Employment type: Full-time
* Seniority level: Entry level
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