We are seeking a dedicated professional to fill the role of Case Manager in our organization. This is a full-time position that will play a crucial part in supporting young people and their families navigate challenging circumstances and build sustainable solutions.
This position is located in Caboolture, QLD, and involves providing case management, counselling, and mediation services to young people and families. The successful candidate will have strong communication and engagement skills, as well as the ability to work autonomously and collaboratively within a multidisciplinary team.
Key Responsibilities:
* Provide case management, counselling, and mediation services to young people and families
* Conduct holistic assessments and create client-led support plans
* Deliver evidence-based therapeutic interventions
* Assist young people to access accommodation, education, training, and community supports
* Facilitate group work, life-skills programs, and psycho-education
* Work flexibly, including outreach in the community and home settings
* Develop strong connections with local schools, services, and referral networks
* Maintain accurate case notes, data entry, and reporting requirements
Requirements:
* Experience supporting young people and/or families through case management
* Strong knowledge of youth development, family systems, risk factors, and intervention models
* High-level communication, engagement, and de-escalation skills
* Ability to work autonomously and collaboratively within a multidisciplinary team
* Confidence using Microsoft Office and case management systems
* Essential qualifications: NDIS Worker Screening | Blue Card (Working with Children Check) | QLD Driver's Licence
* Desirable qualifications: Human Services, Social Work, Psychology, or related qualification
What We Offer:
* Salary packaging benefits, including take-home pay up to $15,900 tax-free plus $2,650 meals and entertainment
* Discounts on health insurance, energy, IT, appliances, travel, and more
* Employee Assistance Program for wellbeing support
* Fitness Passport – discounted gym memberships for you and your family
* Ongoing Training and Development opportunities to grow your career
About Us:
We are a not-for-profit community organization that provides early intervention and prevention services for young people and their families. Our goal is to help them achieve their goals and improve quality of life.
How to Apply:
To apply, please attach a cover letter, your resume, and complete the application form. For the full position description, click here.