About Our Role
We are seeking a skilled and dedicated Customer Service Representative to join our team. Located in Mount Isa, QLD, this full-time opportunity offers a supportive team environment and the chance to make a real difference in our customers' lives.
This is not your average customer service role. With a diverse range of industries to support and challenges to overcome every day, you will be given the tools, insight, and autonomy to do your job effectively and make a meaningful contribution to our team's success.
We pride ourselves on tailoring our approach to meet the local market needs and providing flexibility and focus on customer success. This means every day presents a new challenge and opportunity to develop a new perspective or skill.
As a Customer Service Representative, your key responsibilities will include being the first point of contact for our customers, creating and maintaining excellent customer relationships, processing customer orders and/or enquiries, and performing administrative and general office tasks as required.
To succeed in this role, you will need to have excellent communication and organisational skills, including telephone manner. Previous call centre experience, preferably in the food service industry, is highly desirable. You will also need to be capable of working under pressure in an exciting team environment.
We offer competitive remuneration, superannuation, and other staff benefits, including discounts on purchases, accommodation, health insurance, and banking. As part of our recruitment process, we may also offer nationally recognised Certificate III training.
Please submit your application (cover letter and resume) via the link below. We look forward to hearing from you.
Note: We do not accept unsolicited CVs from Recruitment agencies/third parties and will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to Line Managers.
PFD Food Services is an Equal Employment Opportunity employer.
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