Branch Customer Advisor – Banking – Gloucester
We are seeking a highly motivated and customer-focused individual to join our team as a Branch Customer Advisor. Our people are customer obsessed, prioritising the needs and satisfaction of the customer above all else.
* Are empowered to make a positive difference for customers and communities
* Given the opportunity to learn, grow and achieve
* Deliver a seamless, consistent, and tailored customer experience every day
If you have proven experience ideally within retail, hospitality, or financial services then we want to hear from you
Each day, you'll go above and beyond to:
* Support NAB's Gloucester Branch by being the first point of contact for our customers; putting them at the centre of everything you do
* Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
* Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
* A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
* A team player with a keen eye for detail ensuring every transaction is efficient and accurate
* Customer centric thinking and an appreciation for inclusion and the diversity of our customers
Role Details
This is a casual role and the hours you may be required to work are Monday to Friday 9:00am – 1:00pm. The first 4 weeks training will be full time across the hours advertised above after which you will then transition to the casual hours of the role.
What We Offer
All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We are committed to providing an environment where you can work your way and are dedicated to building a culture of equity and respect.
Equal Employment Opportunity
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a workplace where everyone feels valued and appreciated for being their authentic selves.
How to Apply
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.
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