About the Role
This is a challenging and exciting opportunity to lead a high-performing team responsible for credit risk assessment, collections, and efficient rebate recovery from State and Federal Government schemes. As a Credit Manager, you will work closely with the finance team to shape commercial terms with new home builders and other partners while ensuring robust credit practices are embedded throughout the sales and fulfilment lifecycle.
Key Responsibilities:
* Develop and implement credit policies and procedures tailored to B2B and B2C segments.
* Conduct credit assessments and approval processes for new accounts, particularly home builders and commercial clients.
* Monitor exposure and mitigate credit risks through proactive ledger management and structured terms.
You will also oversee the AR ledger and ensure timely invoicing, collections, and reconciliations. Additionally, you will work closely with internal stakeholders (e.g., Sales, Customer Service) to resolve disputes quickly and professionally.
Credit Management & Risk Oversight
The successful candidate will have experience in developing KPIs and managing team outcomes through adapting these KPIs to business changes. They will also have strong working knowledge of Xero, Salesforce, and rebate platforms used by ACPs.
Required Skills and Qualifications:
* 5+ years' experience in credit management, accounts receivable, or financial operations.
* Experience leading a credit/collections team in a medium to large organisation.
* Deep knowledge of Australian credit and collections laws, including NCAT and consumer protections.
* Understanding of renewable energy rebate programs and government scheme administration (desirable).
We are looking for someone who can build cross-functional relationships and influence commercial decisions. The ideal candidate will have a high level of attention to detail, process rigour, and customer empathy.
We Want to Hear From You If You're:
* A motivated and experienced professional looking to take on a new challenge.
* A leader who can motivate and develop a high-performing team.
* A strategic thinker who can drive business growth and improvement.