Case Manager and Administrator Role
The Case Manager and Administrator role is a critical position that involves managing individual care plans and budgets, responding to referrals, and coordinating services for new and existing clients. This role requires strong communication and organizational skills, as well as the ability to build trust and relationships with clients and stakeholders.
Key Responsibilities:
* Develop and monitor individual care plans and budgets, ensuring that all services are effectively implemented and managed in line with the clients' needs;
* Respond to referrals, sign service agreements, and coordinate services for new and existing clients;
* Consult with clients, carers, and families to facilitate care assessments, planning, and reviews;
* Build trust and relationships with clients and stakeholders, ensuring effective collaboration and communication;
* Work within legislated NDIS and Aged Care frameworks, ensuring compliance and best practice.
Requirements:
* Degree in Social Work, Psychology, or a related field;
* Experience in case management, administration, or a related field;
* Strong communication and interpersonal skills;
* Ability to work independently and as part of a team;
* High level of organization and time management skills.
Benefits:
* Professional development opportunities;
* Flexible working hours;
* A supportive and collaborative work environment.
About the Job:
This is a permanent role, offering a competitive salary and benefits package. The successful candidate will be required to work closely with clients, carers, and other stakeholders to deliver high-quality services and achieve outstanding results.