Job Opportunity
Cotton On Global Support Centre is a global fashion and lifestyle retailer with the purpose of making a positive difference in people's lives.
The organisation prioritises diversity, inclusivity and bringing more voices, experiences and backgrounds to their workforce to drive diverse outcomes for their team and customers.
Job Responsibilities
* Develop and execute a global quality strategy for Cotton On.
* Ensure suppliers meet brand standards and support market expansion by driving supplier ownership of quality.
* Partner with production to build supplier strategies and calibration frameworks.
* Establish processes for consistency across countries and product categories.
* Oversight of supplier performance and implementation of training programs.
* Create reporting tools for visibility and accountability across the supply chain.
This role balances strategic leadership with hands-on problem-solving, requiring strong relationship building across teams and suppliers, and a commitment to continuous improvement in quality management.
Required Skills and Qualifications
* Extensive experience in Quality Control within the retail sector.
* Proven track record in developing and implementing quality processes and strategies.
* Strong knowledge of garment production, inspection procedures, and supplier management.
* Advanced skills in Excel, Power BI, and cloud-based reporting systems.
* Experience building tools, dashboards, and calibration frameworks to monitor performance.
* Excellent communication and training skills with the ability to engage and align stakeholders at all levels.
* Strong problem-solving and organisational abilities with a proactive approach to risk management.
* Demonstrated success in building supplier capability and driving accountability.
Why Apply?
This role offers a unique opportunity to make a meaningful impact on the quality management of a leading global fashion and lifestyle retailer. With a focus on strategic leadership and hands-on problem-solving, this position requires an individual who can build strong relationships across teams and suppliers, and drive continuous improvement.