On behalf of our client we are proud to partner with a leading Reconstructive Surgeon in the search for an experienced and professional Personal Assistant/Medical Receptionist to join their practice. This is a fantastic opportunity for an organised, proactive, and patient-focused administrator who thrives in a busy specialist setting. You’ll play a key role in supporting the surgeon and ensuring an exceptional patient experience. About the Role : You will manage the day-to-day administrative requirements of the practice, provide high-level support to the surgeon, and ensure smooth clinic operations. Key Responsibilities Greet and assist all patients in a warm, welcoming, and professional manner Schedule and coordinate patient appointments and surgical procedures Respond to patient enquiries and concerns via phone and email Triage incoming referrals, review results, and manage outgoing correspondence Process patient paperwork, referrals, mail, emails, faxes, and documentation with accuracy Prepare quotations, manage pre-payments, billing, and process Medicare and private health fund claims Liaise with hospital staff, anaesthetists, and other healthcare professionals regarding surgical planning Contribute to the development and improvement of practice policies and procedures Utilising Medical Software, Microsoft Word and Excel Maintain clinic housekeeping standards and provide high-level administrative support Work 3 or 4 days per week About You Previous experience in a busy specialist medical practice Strong organisational and communication skills Ability to manage competing priorities with professionalism and empathy Knowledge of Medicare, health fund processes, and medical billing High attention to detail and commitment to patient care Tech-savvy and confident across Microsoft Office and practice software If you are a dedicated medical administrator looking to take the next step in your career, we would love to hear from you. Apply now using the link below to take the next step in your medical admin career. Silver Search Pty Ltd -Connecting talent with opportunity! Specialists in Medical Administration roles: E: info@silversearch.com.au PH: 1300 557 046 W: www.silversearch.com.au