Job category: Others: Education and Training
Location: Newlands
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Office Administrator
CORE PURPOSE
* Provide administration support to B2B clientele and deliver effective client relations for new and existing business projects.
* Ensure seamless project roll-out, budget management, client engagement, and facilitator coordination to achieve service excellence.
CORE FUNCTIONS
* Provide day-to-day administrative support including recordkeeping, database management, document preparation, scheduling, and coordination of project-related logistics.
* Assist with administrative tasks assigned by regional manager and/or Director.
* Assist with office administrative tasks assigned by the operations manager.
* Complete project tasks within timelines, plan proactively, maintain accurate records, and secure approvals for changes.
* Manage and track allocated budgets, ensuring monthly updates and compliance with financial limits.
* Conduct welcome meetings, submit reports on time, manage client touchpoints (gifts, testimonials, ratings), and proactively address student challenges.
* Prepare reports, letters, notices, and meeting minutes.
QUALIFICATIONS
* 3 Years administrative experience.
SKILLS AND COMPETENCIES
* High level understanding of MS Package (Word, Excel, PowerPoint, Outlook).
* Strong organizational and planning skills.
* Excellent communication and interpersonal abilities.
* Financial acumen and attention to detail.
* Ability to manage multiple stakeholders and resolve challenges diplomatically.
* Proficiency in recordkeeping, reporting, and database management.
* Problem-solving and decision-making skills.
* Prioritisation and time management.
ADDITIONAL RECOMMENDATIONS
* Willingness to work overtime when required.
* Must be capable of working with visual and auditory input.
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