AtPharmaCare Australia is dedicated to enriching people's lives through improved health and wellness. As a 100% Australian owned and family operated business, we have a successful heritage and a global reach. Our well‑known brands include Nature's Way, Kids Smart, Bioglan, Sambucol, Redwin, Rosken, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more.
* On‑site 3‑level gym with dedicated personal trainers and daily classes
* Full‑time barista with free coffee and smoothies
* Generous monthly product allowance to support health and wellbeing
* Paid parental leave, subsidised health and salary continuance insurance
* Onsite parking
* Flexible working hours
* Employee assistance/wellbeing initiatives
* Ongoing training and development programs
* Leave loading
Ready to do great things with us?
Job Description
About the role
This role is a critical contributor to the smooth running of many aspects of the sales team. Reporting to the Operations Manager you will be part of a small team that provides administrative support to the sales team. You will gain insight into FMCG and the operations of major Australian retailers such as Coles, Woolworths, Chemist Warehouse and more, working closely with stakeholders and proactively managing tasks while enjoying the support of a knowledgeable manager.
Indicative tasks:
* Orders – All Brands
* Tracking new stores
* Price list maintenance
* Price changes in customer portals (Woolies / Coles / Metcash / Chemist Warehouse / Amazon)
* Order queries
* Claims processing for customers (Woolies / Coles / Metcash / Chemist Warehouse / Amazon)
* Various administrative maintenance and team reports
This is a full time in office role based in Warriewood, on Sydney's Northern Beaches.
Desired Skills and Experience
About you
Our ideal candidate will be an excellent team player who loves ticking off a task list. You will enjoy a busy work day, working closely with stakeholders and solving problems while contributing to an organisation that aligns with your values.
Attributes and experience that will set you up for success in this role:
* Customer service experience
* Strong confident phone manner
* Team player
* Excellent communication and interpersonal skills
* Strong and proactive problem‑solving skills
* Time management skills and the ability to prioritise
* Initiative and well‑organised
* Ability to collect, analyse and organise information with attention to detail
* Intermediate Excel skills
* Ability to learn and understand systems and processes
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