Overview
Are you ready to be part of something truly innovative? At DXC, we are launching a new self-insurance business operation and are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. By joining us, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.
If you're ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together
Responsibilities
* Lead and mentor a team of claims professionals to ensure optimal performance and development.
* Oversee the processing of workers' compensation claims and ensure compliance with regulations and company policies.
* Implement strategies to improve claims processing efficiency and quality.
* Monitor and analyse claims data to identify trends and areas for improvement.
* Collaborate with internal and external stakeholders to enhance customer service and support.
* Facilitate training and development programs for team members.
* Ensure a positive work environment that promotes teamwork and accountability.
Required skills, experience and qualifications
* Experience within leading teams
* Experience in case management to effectively facilitate outcomes
* Well-developed problem-solving and decision-making skills
* Negotiation and influencing skills
* Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries
* Proven conflict resolution skills and an ability to diffuse potential situations
* Strong written and verbal communication skills
* Tertiary or relevant qualifications in health/social services are desirable
* Ability to work with different IT applications
* Understanding of challenges for individuals
* Excellent communication on both written and verbal
* Well-rounded customer service skills with demonstrated outcomes
About DXC
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. We are trusted by the world's largest companies and public sector organisations to deploy services that drive performance, competitiveness, and customer experience across their IT estates.
Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion and corporate citizenship and offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.
We are an equal opportunity employer. We welcome submissions from people from all walks of life and celebrate our diversity. We stand by the "bring your whole-self to work" philosophy, and our inclusive culture powers our results.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. DXC Technology is committed to providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
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