Head of Operations - Immersive Experiences (based in Wellington, New Zealand)
We are a company of artisans and innovators. For over 30 years, we've applied our creativity and craftsmanship to the world's arts, entertainment and experience industries from our home in Miramar, Wellington
OurImmersive Experience (IE) Team are renowned for creating unique and meaningful experiences, from the intimate to the epic! They've worked on exhibitions, narrative‐driven destinations, museums, galleries, retail spaces, art installations and a lot more... you can see some of our work here: https://www.wetaworkshop.com/what-we-do/immersive-experiences
Are you a seasoned operational leader with a passion for enabling world‐class creative experiences? Wētā Workshop's Immersive Experience division is expanding and seeking a dynamic Head of Operations to evolve the operational, financial, and cultural heartbeat of our growing global studio network.
What You'll Lead:
Operational Excellence
Maintain and evolve systems, processes, and compliance frameworks across studio locations.
Oversee legal, commercial, and administrative functions such as quoting, contracting, invoicing, and reporting.
Strengthen inter‐team collaboration between Immersive Experience, Creative Media, Design Studio, and Manufacture.
Support the establishment of new studio locations and ensure ongoing operational readiness.
Lead annual budgeting and ongoing financial forecasting, with a firm grip on profit and sustainability.
Partner with our finance team to deliver monthly reporting, cash flow forecasting, and variance analysis.
Oversee financial approvals and prepare business cases to support strategic decisions.
Resource & Workflow Leadership
Drive studio‐wide resource planning and utilisation forecasting.
Identify capacity gaps, bottlenecks, and opportunities for optimisation across project pipelines.
Champion processes and team structures that balance creativity, efficiency, and commercial outcomes.
People & Culture
Oversee recruitment, onboarding, development, and performance across global teams.
Foster a positive, inclusive culture grounded in Wētā Workshop's values—creativity, courage, kindness, kotahitanga, and excellence.
About You
You're an exceptional operational leader with a strong commercial mindset and proven ability to run complex, multi‐location creative or production environments. You'll bring:
* Experience managing offshore projects/operations
* Sound financial acumen and analytical capability
* Exceptional communication, relationship‐building and influencing skills
* A collaborative, people‐first leadership style
* A proactive, solutions‐driven approach to systems, processes, and workflow design
* Loads of positive energy and passion for supporting creative excellence through strong operational foundations
Why Join Us?
This is a rare opportunity to shape the future of immersive experiences at one of the world's most renowned creative companies. You'll play a pivotal role in enabling teams to bring extraordinary worlds to life—and help develop the operational framework that powers global storytelling at scale, as we continue to grow.
You can find out more information in our job description here: https://smrtr.io/xvjkS
Relocation assistance will be available.
We are committed to a supportive recruitment process. If we can do anything to accommodate you during the recruitment or interview process, please let us know.
Successful applicants will undergo background checks as part of our recruitment process.
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