Job Title: Site Operations Manager
The role of a Site Operations Manager is to oversee installation operations for both luxury timber flooring and innovative kitchen solutions. You will be responsible for ensuring that all installations are completed on time, within budget, and to the highest standards of quality.
This is a leadership challenge that requires exceptional leadership skills, attention to detail, and a passion for delivering high-quality installations that exceed customer expectations.
As a Site Operations Manager, you will play a pivotal role in ensuring that our customers receive outstanding service and that their projects are completed to their satisfaction.
* Site Preparation: Conduct detailed pre- and post-installation site inspections to ensure the site is fully prepared for the job at hand.
* Team Leadership: Supervise and lead a diverse team of installers and contractors across both product ranges.
* Customer Experience: Handle customer communication, address concerns on-site, and ensure a smooth, positive experience.
* Coordination & Scheduling: Collaborate with the scheduler on installations for both product ranges.
* Quality Control: Ensure all installations are completed according to the quoted specifications and high standards.
* Repairs & Warranty Management: Oversee the coordination of any repairs, warranty claims, and rectification work for both product ranges.
* Production & Financial Oversight: Track project costs, ensure that each job is completed within budget, and monitor installed profit margins.
We are looking for a leader who has integrity, is organized, and is passionate about delivering outstanding customer experiences. If you have a strong track record of leading teams and maintaining the highest standards of honesty, integrity, and humility, we encourage you to apply for this challenging and rewarding role.
This role offers a unique opportunity to work with two distinct product offerings (timber flooring and Seaform Kitchens) and to make a significant impact on the success of our company.
Our competitive remuneration packages and opportunities for career advancement make this an attractive option for those seeking a fulfilling career.