The Opportunity
Are you a tech‐savvy professional with a passion for delivering exceptional user experiences? We're looking for a motivated and customer focused specialist to join our Digital Services Team in a permanent, full‐time onsite role based in Parramatta.
Reporting to the Local EUC & Digital Workplace Lead, you'll be the face of Digital Services, delivering hands on support and driving technology excellence. This is a highly visible, customer focused position where your impact will be felt across the business.
Why Join Us?
* Be part of a positive, inclusive team culture that values diversity and prioritises wellbeing
* Play a key role in building a high‐performing, winning team environment
* Contribute to meaningful initiatives that enhance employee engagement, productivity, and digital innovation
* Access to Ventia's employee benefits, including discounted private health insurance, paid parental leave, travel discounts, and more
Key Responsibilities
* Deliver a seamless, customer centric Tech Bar experience, supporting Level 1 & 2 IT issues
* Enhance endpoint management and maintain compliance with Essential 8 and CIS standards
* Provide AV concierge support for meeting rooms, video conferencing, and digital signage
* Drive continuous service improvement across EUC & Digital Workplace services
* Manage hardware assets and stock control effectively
* Support onboarding and offboarding processes, ensuring security and compliance standards
* Collaborate with stakeholders to deliver solutions that improve engagement and productivity
About You
You're a proactive problem solver who thrives in a fast‐paced environment and enjoys working with people. Ideally, you bring:
* Strong experience in End User Computing (EUC) and maintaining high security standards
* Knowledge of SOE, Intune, Microsoft Defender, O365, AV systems, and mobility solutions
* A track record of delivering digital transformation initiatives
* Excellent communication skills with the ability to engage stakeholders at all levels
* A strategic mindset with a passion for innovation and continuous learning
* The ability to prioritise tasks, meet deadlines, and work independently
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.
#J-18808-Ljbffr