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The Casino Food Co-op is a leading export food processor with production facilities located in Casino and Booyong, near Lismore, in the Northern Rivers area of the NSW Far North Coast.
Exciting news, the PALM team is looking for a PALM Support Officer to join their team in this permanent full-time role. This is a true generalist, all-rounder role, where no two days are ever the same. Reporting to the PALM Manager, the Support Officer will assist the PALM team to oversee and manage the Pacific Australia Labour Mobility (PALM) scheme program across the company’s three main processing facilities.
The PALM Support Officer role is unique. We consider ourselves pioneers in PALM recruitment, positively impacting PALM workers’ lives by offering a supportive, fun, and safe environment to work away from home, helping them meet their goals and fill workforce shortages.
The main duties and responsibilities of this role include:
* Developing and maintaining strong relationships with PALM scheme workers and aiding them to settle into the community.
* Ensuring the company complies with deed requirements as an approved employer under the PALM scheme, in conjunction with the PALM Manager.
* Completing and submitting relevant documentation to coordinate new PALM arrival groups.
* Managing and reporting on issues and incidents among PALM employees.
* Serving as the main point of contact for PALM employees, supervisors, and DEWR.
* Coordinating onsite information sessions for workers on road safety, sexual health, etc.
* Assisting employees to make important appointments, accompanying them when required.
* Helping to coordinate mobilisations for new groups of workers.
* Assisting in organising and setting up rental housing for PALM workers.
* Completing regular welfare visits for these workers.
The ideal candidate will possess the following qualifications, skills, and abilities:
* Previous experience in a similar role is desirable but not essential.
* Experience in a business or administrative setting would be well regarded.
* Experience working with employees from different nationalities and cultures.
* Proven ability to cultivate and foster relationships with key stakeholders.
* Strong organisation skills, with the ability to prioritise workloads and meet deadlines.
* Ability to work autonomously, showing initiative and discretion.
To apply for this exciting and rewarding opportunity, please apply online through SEEK or email your resume to .
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver’s licence?
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