Overview
Technical Service Engineer at Manufacturing. As a Technical Service Engineer, you'll provide expert support across commissioning, technical diagnosis, and training for leading HVAC systems. You'll work closely with service agents, customers, and internal teams to ensure optimal performance and customer satisfaction.
Client Details
Our client is a leading global manufacturer and supplier of premium residential and commercial HVAC and air-to-water heat pump systems. With a 25-year history in Australia, they have built a reputation as one of the industry's most awarded and trusted brands.
Description
As a Technical Service Engineer, you'll provide expert support across commissioning, technical diagnosis, and training for leading HVAC systems. You'll work closely with service agents and customers, alongside internal teams to ensure optimal performance and customer satisfaction.
Responsibilities
Diagnose and resolve technical issues in HVAC systems
Provide spare part selection support and technical assistance
Oversee commissioning of VRF and QTON systems
Deliver training programs for service agents and contractors
Conduct site visits and collaborate with regional managers
Support warranty processes, reporting, and technical data analysis
Profile
Qualified HVAC technician with extensive industry experience
Confident in diagnosing, commissioning, and resolving technical issues
Strong communicator with proven customer service skills
Able to balance business objectives with customer satisfaction
Flexible to travel for site visits and training delivery
Job Offer
Competitive salary package with company vehicle, laptop, phone, and uniform provided
Flexible working arrangements (work from home, onsite, hybrid)
Opportunity to represent one of Australia\'s most awarded HVAC brands
Ongoing professional development, training, and career progression
To apply online please click the \'Apply\' button below. For a confidential discussion about this role please contact Henry Hall on.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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