About Capgemini
Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology. Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,300 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects.
Capgemini Financial Services is a Global Strategic Business Unit that provides information technology and consultancy services to the Banking, Capital Markets and Insurance industries. Capgemini FS brings you leading insights & deep industry experience to drive the future of Financial Services. Our customers count on us for the very latest in innovative service offerings & next generation global delivery.
The Account Manager based in Melbourne will focus on growing Capgemini's footprint in a key strategic account, will drive & shape proactive deals in identified and new areas, contributes to account expansion plan driving profitable portfolio shift with guidance from the Account Leadership Team.
**Let's Talk about the role and responsibilities**:
- Overall responsibility for the development, maintenance and growth of new and existing areas by establishing relationships with stakeholders / buyers within a strategic account
- Proactive sales activities to meet all targets/objectives
- Builds deep account intelligence, and helps identify further sales opportunities
- Builds proposals, POVs, and pricing for both proactive bids and RFI/RFPs (with bid team and GBL (Global Business Lines) support)
- Take a leading role in account-based marketing initiatives and events coordination in his/her area
- Work with GBLs, operations teams, and other teams to secure deals
- P&L ownership for the allocated division/ business area or portfolio
- Develop account plans in collaboration with our capability teams, the client, and the Financial Services sector team
- Identify opportunities for growth in the account, promote our differentiating value propositions
- Perform ongoing account planning and management, forecasting of revenue and sales pipeline
- Coordinate proposal creation, presentation and commercial negotiations
- Look after our delivery and service performance with a clear focus on customer satisfaction and delivered outcomes
- Perform Commercial and contractual management of the account
- Achieve and exceed targets for revenue, bookings, margins and receivables
**Let's Talk about your qualifications and experience**:
This opportunity is ideal for an experienced Account Manager looking to excel their career further. The following skills/knowledge are highly desirable:
- History of senior or CXO level stakeholder influence and long term relationship management or aspiration to operate at the 'C-Level'
- Sales experience in the corporate or similar client facing roles
- Sales Leadership, New Business Development / BDE / Key Account Management experience
- Banking and Financial Services domain; Retail / Commercial/ Corporate/ Institutional Banking exposure
- Great track record in achieving targets / goals / KPIs
- Strong relationship building and influencing skills
- Commitment and passion to customer satisfaction
- Ability to work effectively as an individual as well as part of an integrated team
- Well-developed communication skills including ability to present confidently to an audience from all levels within an organisation
- Curious, right 'make-it-happen' attitude, quick learner
- Creativity - good with slideware, proposal development, and story-telling
- General understanding of delivery, agile, Capgemini offers
- Experience of working in a global, geographically dispersed operating model
- Large, complex, enterprise account management experience of 'multi-tower', cross-functional, consulting services solutions
- Demonstrable track record of over-achievement against variable commission / bonus targets, gateways & kickers
- Passion and hunger for contemporary, innovative, customer-centric, consultative, solution-sales
- Growth mindset and hunger to continuously learn
Let's talk about what's in it for you
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible b