A leading IT services provider in Newcastle is looking for a Regional Lead for End User Support. The successful candidate will lead a team of engineers, ensuring excellence in service delivery and high customer satisfaction. Key qualifications include experience supporting desktops/laptops and a solid understanding of ITIL principles. The role offers a dynamic environment with opportunities for professional development, remote working, and a range of employee perks, ensuring a rewarding career path.#J-18808-Ljbffr