Posted Wednesday 25 February 2026 at 2:30 pm
About Hallam Truck Centre
Awarded the 2021 DAF Trucks Australia Dealer of the Year, Cummins Dealer of the Year and the coveted PACCAR Service Dealer of the Year award. Hallam Truck Centre flies the PACCAR flag in south east Melbourne and Victoria. As part of the CMV Group, we are accredited Kenworth and DAF dealers, supporting sales, service and parts plus PacLease Rental and Leasing. In addition to the Kenworth and DAF brands, we are also all makes capable and full service dealers for the extensive range of PACCAR, Cummins and CAT truck engines, as well as Dana, Meritor, Eaton, Wabco, Knorr-Bremse and SAF-Holland commercial vehicle technologies.
GENERAL DESCRIPTION
To perform service and repairs of customers vehicles and where required, the preparation of new vehicles to a high standard. Ensuring total customer satisfaction in the most cost-effective manner, taking into account time, safety and quality standards.
ON SITE DEPARTMENT
Service Workshop
REPORTS TO
Workshop Foreman
AWARD
Vehicle Repair Services & Retail Award 2020
CLASSIFICATION
Level 6
JOB REQUIREMENTS EDUCATION, CERTIFICATIONS & PROFESSIONAL MEMBERSHIPS
* Certificate III in Automotive Electrical Technology
* Drivers Licence
* HR/HC Drivers Licence
KNOWLEDGE REQUIREMENTS
* Diagnostic analysis
PREFERRED WORK EXPERIENCE
* Previous auto electrical experience in automotive industry
PERSONAL ATTRIBUTES
* Verbal and written communication skills
* Organisational skills
* Strong commitment to safety
SCOPE
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TYPICAL DIRECT REPORTS
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INTERNAL RELATIONSHIPS
* Service Workshop team members
* Predelivery Department
* Service Administration Department
* Parts Department
EXTERNAL RELATIONSHIPS
* Industry bodies/trainers
* Customers
WORK ENVIRONMENT
Fully equipped service workshop
KEY ACCOUNTABILITIES & DUTIES AUTOMOTIVE REPAIRS & TRAINING
* Repair Electrical Parts and Systems of vehicles
* Ensure all accessories requested on repair orders are fitted and completed
* Provide expert advice in relation to auto/mechanical condition of vehicles
* Identify and advise of any additional work required and provide labour and time estimates
* Test drive / complete inspections of work in accordance with Service Check Sheet
* Diagnose and complete repairs and adjustments using OEM computer diagnostic programs and circuit wiring diagrams
* Produce clear and concise reports detailing all work carried out on repair orders including supplies used and recommendations in a prioritised order
* Ensure all work completed is to company and manufacturer quality standards, also ensuring vehicles are properly protected when work is carried out
* Explain diagnosis to service advisors / customers when required
* Ensure all customer work carried out is completed fully and efficiently the first time and clocked on/off in the DMS
* Ensure workshop area, tools and equipment are cleaned and maintained to a high standard at all times
TEAMWORK
* Work in conjunction with other team members to ensure repairs completed
* Provide support and guidance for Apprentice technicians
* Request assistance from supervisor if and when required
* Update job knowledge by participating in training and development activities as arranged.
HEALTH AND SAFETY
* Practice and promote company WHS policies and processes at all times
* Ensure equipment is regularly maintained for safe and efficient operational use
* Report all incidents, injuries and near misses to Workshop Foreman / Service Manager
OTHER
* Any other miscellaneous duties as required
FUNCTIONAL COMPETENCIES
The knowledge, skills and abilities that contribute to individual performance
CONTINUOUS IMPROVEMENT
Actively supports process improvement activities including reviewing current practices to achieve efficiency gains.
DECISION MAKING & INFLUENCE
Consults with manager and makes decisions in accordance with CMV policies. Expresses suggestions clearly and is able to identify issues.
TECHNICAL CREDIBILITY
Acquires and applies new skills and knowledge to remain up to date in area of expertise.
PLANNING & ORGANISING
Plans and organises own work in support of achieving the team's priorities. Takes into account potential changes and proposes contingency plans.
CUSTOMER FOCUS
Establishes effective relationships with internal/external customers to understand their needs. Finds ways to exceed customer expectations.
COMPANY VALUES
Guiding our actions every day
Safety First
Safety is in our DNA. Being 'CMV Safe' is about looking out for our own safety and well-being, and that of our team mates and our customers.
Can Do
We're optimistic in our outlook, always looking for positive solutions and working hard to deliver on our promises.
Ask the Question
Why? To learn. To solve problems. To avoid assumptions. To really understand and continually improve.
Do the Right Thing
We demonstrate integrity in everything we do. We owe it to ourselves, our team, our customers and our business partners to do the right thing.
Mutual Respect
We value our relationships. We treat all individuals with respect, fairness, kindness and tolerance.
At Hallam Truck Centre, we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click Apply to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company's career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
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