Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland.
We currently have a full-time opportunity for a passionate individual to join our team as a Jobs Advisor in our Tweed Heads Office.
The Role - A Day in the Life of a Jobs Advisor.
As a Jobs Advisor you will be responsible for providing our customers with a high level of personalised support and service through individual and group sessions. You are organised with a drive to achieve agreed objectives and targets and can confidently manage your own caseload of customers to facilitate positive employment outcomes.
Your Key Responsibilities will include;
- Providing high level personalised support and service to our customers
- Manage your own caseload of customers
- Achieve agreed objectives and targets
- Prepare and refer customers to activities to increase employability skills
Criteria for Success
- Customer service skills and/or experience
- Driven to achieve outcomes and KPIs
- Certificate IV in Employment Services or willing to obtain
- A current, clear National Police Check
- A current Working With Children Check
Why work for ETC
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Access to the Fitness Passport Program
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Creative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family
How to Apply
Click the Apply Now button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.
We are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.
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📌 Jobs Advisor - Tweed Heads
🏢 Enterprise & Training Company
📍 Tweed Heads