Job no: 579500
Work type: Full-time
Location: Melbourne - Burwood
Categories: Administration
Benefits for working with us
At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you'll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.
As an Officer, you will:
* Administer all aspects of fees, scholarships, and financial assistance administration, through the provision of expert advice and support. Maintain broad and up-to-date knowledge of all Government, community and University programs, HELP programs, other programs and services which can assist students, making appropriate referrals to other areas of the University as appropriate.
* Review and update student information and financial transactions ensuring adherence to University policies, operating procedures and Government legislation.
* Support university governance by maintaining work instructions, procedures, guidelines, and ensuring compliance with legislation and reporting requirements to enable effective operations.
To be successful, you'll have:
* Completion of a Degree without subsequent relevant work experience; or
* Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
* An equivalent combination of relevant experience and/or education/training
* Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
* Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue
* Experience providing services and support in a large organisation
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Pamela Pritchard (Manager, Student Finance) via email at
Applications for this position close on Sunday 4th January 2026.
Please note that the University close down period is from Tuesday 23rd December and reopens Monday 5th January.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
Advertised: 15 Dec 2025 AUS Eastern Daylight Time
Applications close: 04 Jan 2026 AUS Eastern Daylight Time