Job Title: Business Development Manager
This is an exciting opportunity to work with a priority account in the financial services industry.
You will be responsible for delivering world-class outcomes and working closely with the account leadership team.
About the Role:
This role involves strategic account management, including client relationship development, account strategy definition, and day-to-day execution and reporting of account operations.
You will lead account planning processes and support the client service team to drive account improvements.
Key Responsibilities include:
1. Reporting to the Client domain and the Lead Client Service Partner (LCSP), you will be involved in all levels of strategic account management, including client relationship development, helping leadership define account strategies, driving major opportunities and understanding client needs, through to the day-to-day execution, monitoring and reporting of account operations.
2. Working with the LCSP to lead account planning processes and supporting the client service team to drive account improvements
3. Driving high performance account operations by connecting cross-firm teams, bringing best practice from Global and other industry-aligned accounts, driving appropriate account cadence, and developing impactful Client Service team and Leadership meetings including agendas, speakers, and engaging topics
4. Develop reports across account metrics such as revenue, forecasting, pipeline activity and major pursuits
5. Working with and connecting all Business Units to bring the best of Deloitte in go-to-market activities to deliver 'real' value for your assigned clients
6. Staying up to date on and contributing to industry and sector calls/initiatives
7. Undertaking client feedback interviews and win/loss reviews to generate key client insights, identification of trends and sharing these with account teams
8. Support key account pursuits through understanding the client's strategic objectives and helping identify and bring the most relevant resources
9. Procurement and panel management, including building your procurement relationships
10. Securing access to investment and resources for account initiatives
11. Develop and manage internal and external communications across the Australian and global practices including newsletters, strategic events, and account wins and insights
12. Driving and developing offshore resources to support account operations and developing their understanding of account strategy and growth