About the Role
This is a customer-facing position where you'll be responsible for overseeing the end-to-end export process. Working closely with international and domestic carriers, clients, and internal teams, your day-to-day will include:
* Coordinating and managing the full export process – from customer liaison to departure.
* Working in a supportive team to achieve company goals
* Handling bookings with international and local carriers.
* Preparing all required documentation in compliance with industry regulations and company standards.
* Maintaining strong relationships with clients, service providers, and overseas agents.
* Troubleshooting and resolving export-related issues in a timely manner.
* Accurately inputting data and manage job flow through CargoWise One.
* Financial literacy, including invoice calculations and job costing.
* Contributing to continuous improvement initiatives in export processes.
* Completing general administrative duties as needed.
About You
We're looking for someone who not only enjoys working as part of a team but is also able to work independently.
* Proven experience in an export freight forwarding (air and/or sea) role is essential.
* A strong grasp of export logistics processes and compliance requirements.
* Proficiency in CargoWise One – a must-have for this role.
* High attention to detail and excellent problem-solving skills.
* Confidence in communicating with clients and global stakeholders.
* A proactive mindset and a strong team player attitude.
* Full unrestricted working rights – no sponsorship.
Why Acr World?
Be part of a stable and growing business with a down-to-earth, supportive team.
Develop your skills and be mentored by senior leaders in the business.
Friendly and professional work environment, as well as opportunities for growth and development.